Microsoft Surface device is a perfect replacement of Laptops. Here we given how to check the health of your devices and run hardware diagnostics on your surface devices.
What is MS Surface diagnostic toolkit?
The Microsoft Surface Diagnostic Toolkit is a lightweight, portable diagnostic tool which is used to run hardware diagnostic on the surface pro. Its less than 3 MB, the tool does not require any installation and can run from a USB stick or over the network.
Note: â It will work on Surface devices running Windows 10, Windows 10 Pro, or Windows 10 S.
You can download the Surface Diagnostic Toolkit from the
Microsoft's Surface Diagnostic Toolkit now on the Windows Store. From the app's description: Part educator, part detective, and part doctor, the Surface Diagnostic Toolkit guides you through a set of software repairs and hardware diagnostics to quickly and efficiently uncover and resolve issues you are experiencing on your device. Sep 28, 2018 Although I have set low battery warning when battery power reaches 10%, windows shuts down the computer when battery level reaches 10%. Now this has happened quite a few times so I'd like to run a diagnostics tool that can fix any problems this.
How to Use Microsoft Diagnostic Toolkit?.
While running various test sequences you would be prompted to respond with certain actions or observe the outcome of the test, and then click the applicable âPassâ or âFailâ button.
The Pre-requisites
Before starting with the tests, ensure that you have arranged the following,
All above Pre-requisites would be required to test various hardware components of your Surface device.
Hardware Tests performed by Surface Diagnostic Toolkit
Here is a look at the various hardware tests that are performed using the Microsoft Surface Diagnostic Toolkit. Users must note that not all tests apply. Hence the selection of test should be done based on the device. User can pick and choose individual tests suiting their devices as mentioned below.
Device information
This test brings out basic system information such as device model, operating system version, processor, memory, and storage. The Device ID is recorded in the name of the log file and can be used to identify a log file for a specific device.
Windows Update
Windows update test checks for the latest versions of Windows updates, including drivers and firmware for the Surface device. You will be prompted to restart the device once the installation is done. Restart is mandator, Update and then you need to restart the Microsoft Surface Diagnostic Toolkit again.
Type Cover test
This test checks for the proper functioning of the keyboard and touchpad while Type Cover is on. The cursor should move while you swipe the touchpad, and the keyboard Windows key should bring up the Start menu or Start screen to successfully pass this test.
Integrated keyboard test
This test is like Type Cover test with the only exception that here the integrated keyboard in the Surface Book base is tested rather than the Type Cover. Users must note that this test is only applicable to Surface Book and requires that the Surface Book be docked to the keyboard.
Battery Tests
Under Battery tests, there are four different tests as mentioned below.
Digitizer Tests
The digitizer tests are further classified into different types are given below,
Discrete graphics (D-GPU) test
Applicable just for Surface Book models with a discrete graphics processor, this test is used to check the functioning of the cooling fan.
Muscle wire test
To disconnect the Surface Book from the keyboard, software must instruct the muscle wire latch mechanism to open. This is typically accomplished by pressing and holding the undock key on the keyboard. This test sends the same signal to the latch, which unlocks the Surface Book from the Surface Book keyboard. This test is applicable just for Surface Book models.
Dead pixel and display artifacts tests
This test checks for malfunctioning pixels in your Surface device.
Home (or) windows button test
Also called as Windows button test, this test checks if the Start screen or Start menu is displayed when the Windows button is pressed.
Volume rocker test
This is a volume test, and the volume slider should move up and down as the rocker is pressed.
Other tests
Microsoft Diagnostic Toolkit Software
Microsoft Surface Diagnostic Toolkit performs a host of other tests apart from above. Some of them are given below.
Note:- You may download the Surface Diagnostic Toolkit for Windows 10 or Windows 10 Pro, SurfaceDiagnosticToolkit_SA.exe file.
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Microsoft Support Diagnostic Tool or MSDT is a tool in Windows 10/8, Windows 7 and Windows Server 2008 R2, which is used by Microsoft Support to help diagnose Windows problems. When you contact Microsoft Support for any help, the support professional will give you a Passkey. You are required to open the Microsoft Support Diagnostic Tool and enter the Passkey.
Microsoft Support Diagnostic Tool
To run the Microsoft Support Diagnostic Tool, type msdt in Start Search box and hit Enter. Once you have entered the passkey, the Tool will be activated and you have to only follow the wizard.
You may also be provided with an Incident Number to enter into the tool to identify your information. The tool may require you to download additional diagnostic tools and answer some questions. Once the tool runs its course, it will save the results. You can then send the results to Microsoft.
Microsoft Support uses the information that Microsoft Support Diagnostic Tool (MSDT) collects to analyze and then determine the correct resolution to problems that you are experiencing on the computer. The information may also be used to automatically perform common troubleshooting tasks.
You can also run MSDT if you do not have an internet connection.
Microsoft Diagnostic And Recovery Toolset 10
This can be done so, through a package that is generated on a computer that has an Internet connection. This package is called Offline package. This Offline package will execute on the destination computer, generate a CAB file with diagnostic information which can then be sent to Microsoft support.
To know more about Microsoft Support Diagnostic Tool visit KB973559.
Also check out the Microsoft Product Support Reporting Tool â it facilitates the gathering of critical system and logging information used in troubleshooting support issues.
Microsoft Surface Diagnostic Toolkit
TIP: Download this tool to quickly find & fix Windows errors automatically
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